Frequently Asked Questions — Top Realtor Match
Answers to common questions about buying and selling homes in Canada.
For Buyers
How does Top Realtor Match find me an agent?
When you submit your information, we match you with a top-performing agent in your area based on your location, budget, property type, and timeline. The match is immediate and free — no obligation to proceed.
Is this service free for buyers?
Yes, completely free. We never charge buyers. Our service is funded by the agents in our network, so you get matched with a great agent at zero cost to you.
How do I know the agents are qualified?
Every agent in our network is vetted before joining. We verify their license, review their track record, and only accept agents with a proven history of successful transactions in their local market.
What if I'm not ready to buy right now?
That's perfectly fine. Many buyers connect with an agent months before they're ready to make a move. A good agent can help you prepare — understanding your budget, getting pre-approved, and knowing what to look for in your target area.
Do I have to use the agent I'm matched with?
No. There's no obligation. If you connect with your matched agent and it doesn't feel like the right fit, just let us know and we'll find you another option.
What areas do you cover?
We currently serve buyers and sellers across Canada, including Toronto, Calgary, Vancouver, Ottawa, Edmonton, Winnipeg, Halifax, and Montreal. If you don't see an agent match in your exact area immediately, our team will personally reach out to help.
What's the difference between a buyer's agent and a listing agent?
A buyer's agent represents you as a purchaser — they help you find properties, negotiate offers, and protect your interests. A listing agent represents the seller. You should always have your own agent when buying so someone is working for you, not the other side.
Should I get pre-approved for a mortgage before contacting an agent?
It's recommended but not required. Getting pre-approved gives you a clear budget and makes your offer stronger when you find the right property. Your matched agent can also connect you with trusted mortgage professionals if you need help with this step.
What is the difference between a realtor and a real estate agent in Canada?
In Canada, all realtors are real estate agents, but not all real estate agents are realtors. A 'Realtor' is a licensed agent who is also a member of the Canadian Real Estate Association (CREA) and is bound by its Code of Ethics. CREA membership is voluntary, but it gives consumers an added layer of professional accountability. All agents matched through Top Realtor Match are licensed and held to high professional standards.
What questions should I ask a realtor before hiring them?
Before hiring a realtor, consider asking: (1) How many homes have you sold in this neighbourhood in the past 12 months? (2) What is your average list-to-sale price ratio? (3) How do you communicate with clients — phone, email, or text? (4) Do you work with buyers exclusively or also represent sellers? (5) What is your availability, and do you have a team backing you up? A good realtor will welcome these questions and answer them clearly.
For Sellers
How does the matching work for sellers?
Tell us about your property, location, timeline, and estimated value. We immediately match you with an agent who specializes in selling homes in your area — someone with local market knowledge and a strong sales record.
How much does it cost to sell a home?
In Canada, sellers typically pay a commission of 3–5% of the sale price, split between the buyer's and seller's agents. Your matched agent will walk you through all expected costs upfront so there are no surprises.
How do I know what my home is worth?
Your matched agent will provide a Comparative Market Analysis (CMA) — a detailed report comparing your home to similar properties that have recently sold in your area. This gives you a realistic and data-backed estimate of your home's current market value.
How long does it take to sell a home?
It depends on your local market, pricing, and the condition of your home. In a hot market, homes can sell in days. In slower markets, it may take a few months. Your agent will give you a realistic timeline based on current conditions in your area.
Should I renovate before selling?
Not always. Some renovations add value; others don't recoup their cost. Your agent will advise you on which improvements — if any — are worth doing before listing. Often, decluttering, staging, and professional photography have a much better return than a full renovation.
What happens after I submit my information?
Your matched agent will reach out directly to introduce themselves and schedule a no-obligation consultation. There's no pressure — it's simply a conversation about your home, your goals, and how they can help.
Can I interview multiple agents?
Yes. We encourage it. Choosing the right agent is an important decision. If you'd like to compare options, let us know and we can arrange introductions with more than one agent in your area.
What if the market is slow — should I wait?
Market timing is rarely as important as people think. The right time to sell depends on your personal situation — life changes, finances, and goals matter more than trying to time the market perfectly. A good agent will give you an honest assessment for your specific circumstances.
What does a realtor matching service do?
A realtor matching service like Top Realtor Match acts as a free intermediary between homebuyers or sellers and qualified local real estate agents. You provide basic information about your needs, and the service identifies and connects you with agents who are the best fit — saving you hours of research and cold calls. Unlike real estate portals or ad-based directories, matching services vet agents and make targeted introductions rather than simply displaying paid listings.
How do I find a good realtor near me?
The most effective ways to find a good realtor near you are: (1) Use a vetted matching service like Top Realtor Match — free, fast, and unbiased. (2) Ask friends or family who recently bought or sold in your area. (3) Check agent reviews on platforms like Google or the agent's brokerage profile. (4) Verify their license through your provincial real estate council. (5) Interview at least 2–3 agents before committing. The key is finding someone with recent experience in your specific neighbourhood and property type.